iDefense® Incident Response Services

Extend Incident Response Capabilities Through Actionable Intelligence

An unavoidable truth of enterprise information security is that incidents and breeches will occur. While the ultimate goal of the security team is to avoid these incidents, a more realistic focus is to combine prevention with a solid plan for response. However, the reality is that most organisations cannot afford to employ staff for chance incidents.

Verisign iDefense provides services that complement and extend an organisation’s incident processes, techniques and response. In the event of a breach or security event, iDefense security threat analysts act as an embedded part of an incident response programme by providing near real-time automated analysis of malicious code, in-depth human analysis of malicious code and forensic capabilities.

Verisign iDefense Rapid Response Team

Verisign iDefense Incident Response Services primarily leverages a dedicated team of security engineers with advanced malicious code and reverse-engineering expertise to provide an on-demand extension of a client’s own research team, providing additional “horsepower” and in-depth expertise that most companies cannot afford to staff only for incidents.

Verisign iDefense services that enhance incident response include:

• Twelve (12) rapid response requests to the malcode engineering team, who offer prompt analysis of code related to exploits. Deliverables include an executive briefing with response or mitigation recommendations within three hours of submission.
• Unlimited malicious code submissions providing auto-analysis reporting within 1 hour of submission.
• Unlimited access to threat intelligence reports focused around emerging global threats implications providing actionable insight into incidents as they develop.
• Unlimited access to malicious code intelligence reports that yield intelligence on new threats and malicious actors quickly and accurately.
• Access to bi-weekly malcode summary reports on recent malicious code trends, spreading strategies, and mitigation techniques to support in-depth understanding of malicious code attacks and how they can be mitigated and detected in an enterprise network environment.

Incident Response

Verisign iDefense Incident Response Services can help enterprises improve their incident response processes and techniques. In the event of a breach or security event, our security threat analysts act as an extension of an organisation’s incident response team, embedded as part of a company’s incident response programme by providing automated analysis of malicious code, in-depth human analysis of malicious code and forensic capabilities.

Case Study: Extend Your Team For Faster and Smarter Response

An iDefense retail customer in November 2008 mitigated a malicious attack on a company web site brought to their attention by a customer during the busy holiday season. Through a quick turnaround by the iDefense Rapid Response Team; the incident was quickly mitigated and not a single bit of negative press was released about the attack, which could have been detrimental during the Christmas season.

Why Verisign iDefense?

iDefense gives information security executives 24/7 access to accurate and actionable cyber intelligence related to vulnerabilities, malicious code and global threats. iDefense deep analysis, insight and response recommendations help keep businesses and government organisations ahead of new and evolving threats and vulnerabilities. //more